FAQ's
Here are answers to some of our clients most frequently asked questions. If you can't find the answer you're looking for, please don't hesitate to Contact Us.
Listing of Questions Answered Below:
Are you licensed to do this work?
We are fully licensed, insured and carry all necessary permits for the jobs we accept.
When should I book an appointment?
Contact us as soon as possible as time slots fill up quickly. Once you contact us, we'll schedule the most convenient time to accommodate your needs.
Why can't you give me an exact price before you arrive?
Pricing is based on volume and nature of the material. We can offer a verbal estimate over the phone on a short list of items, or gladly make an appointment for a free estimate.
Can my job be done after hours?
Contact us and we'll be happy to discuss your options for weekends, early mornings or after hours. Special arrangements can be made if required.
How do you recycle our items like appliances, furniture etc.?
Each item will be COMPLETELY stripped and broken down into their respective base items. For example, our team will bring a refrigerator back to our warehouse to be broken down by its base metals (copper, steel, aluminum) and then will be emptied of its freon, which will be disposed of responsibly. All parts of any item that can be recycled, WILL.
Why do you charge, if you are going to recycle it?
We do all the loading, separating, clean up and hauling of items to the local dump or to the proper recycling facilities. We are charged at the dump just as you would be, and we are also charged for the storage space to hold items to be recycled until the minimum load is attained. We maintain a 3000 square foot warehouse with industrial equipment to properly recycle materials.
What equipment does your team bring with you?
A minimum of 2 (when required) strong and professional people, barrels, bins, bags, brooms & dust pans, hand carts and assorted power tools to carry out any job needed.
What is the size of your trucks?
The size of our large box trucks are 15 ft. long x 7 ft. wide x 7 ft. high. We can haul 25 cubic yards or 2 tons (4000 lbs.) per truckload.
What is a QUICK PICK UP?
A Quick Pick Up is the most economical way to dispose of that single item or small pile of junk. Recycall's Quick Pick Up is the first 100 lbs. of junk or 200 lbs. of recyclable junk at street level. For example, an old loveseat, recliner or a washer and dryer.
Where do I put my junk for you to pick up?
We are insured to move your junk from anywhere in or around your house.